IT Administrator

We are a technology company that started its journey in 2008. Our main headquarters is located in the picturesque city of Poznań, nestled by the beautiful Malta lake. For more than 17 years, we have been assisting companies in developing and implementing innovative fintech solutions. Leveraging our expertise in areas such as blockchain, online payments, and more, our clients can invent and develop cutting-edge solutions and services that keep them at the forefront of innovation.

IT ADMINISTRATOR
B2B: PLN 60-70 / hour

LOCATION: POZNAN, POLAND (Hybrid - min. 4 days a week in office)

*We offer a hybrid work model, allowing you to balance office presence with remote work. However, it's important to note that the role emphasizes a stronger presence in the office to foster teamwork and effective communication.

Key Duties and Services: A Roadmap to Your Professional Success 🚀

Your Mission: Ensuring continuity, security, and continuous improvement of the company’s IT environment - from infrastructure and hardware to cybersecurity, access management, and internal tooling.

Scope of services:

IT Infrastructure Management:

• Monitoring and maintaining the stability of networks and systems

• Manage the scalability of IT infrastructure depending on your needs

• Ensuring data security and implementing security measures

• Manage the data backup and restoration process

• Implementation of modern technologies to optimize infrastructure

Computer Hardware Management:

• Coordination of computer equipment purchases

• Installation and configuration of equipment

• Equipment monitoring and updating

• Optimize the performance of equipment and resources

Application & License Management:

• Coordinating the use of the application by team members, creating rules and regulations

• Purchase and management of software licenses

• Maintaining an up-to-date list of tools and documentation

• Implementation of a license monitoring and reporting system

Technical Support & Problem Solving:

• Tracking, diagnosing, and resolving technical issues

• Providing hands-on IT support across the organization

• Collaborating with teams on complex technical incidents

• Implementing and maintaining a technical ticketing/notification system

Access & Account Administration:

• Managing access rights to systems and tools

• Creating, deleting and updating employee accounts

• Monitoring the security of accounts and access

• Training employees in the safe use of accounts

Cybersecurity & Risk Management:

• Conducting regular cyber risk assessments; Regularly conducting penetration tests and security audits

• Implementation of cybersecurity policies and procedures; organizing cybersecurity educational campaigns for all team members

• Cyber threat monitoring and analysis

IT Awareness & Training:

• Training employees on secure use of IT systems

• Raising awareness of current cyber threats and attack methods

• Developing and implementing incident response procedures

IT Innovations & Improvements:

• Following trends and proposing new solutions

• Identifying areas for improvement and integration

• Introducing new information technologies

Solution Implementation & Tooling:

• Collecting business requirements from users

• Implementation of new solutions and internal tools

• Documenting and training users

IT Budget & Cost Management:

• Preparing a budget related to the IT Administration area

• Monitoring and controlling expenses

• Cooperation with the finance department on issues related to IT Administration costs

Supporting other departments:

• Providing technical support to other departments

• Training team members in the use of systems and tools

Here’s a set of skills we require:

• 4-5 years of experience at similar position.

• Strong communication skills and user-facing confidence

• Solid experience with macOS and Windows administration

• Practical cybersecurity awareness (MFA, phishing, password hygiene, least privilege)

• Understanding of hardware diagnostics and basic networking (LAN, Wi-Fi, VPN)

• Strong sense of ownership and independence
  

Nice to have:

• Interest in automation / development (Python, Bash, PowerShell)

• Familiarity with DevOps tools or hardware tinkering (Arduino, Raspberry Pi)

• Experience with Google Workspace and Jira

• Experience supporting Apple devices in corporate environments

Career Advancement at Your Fingertips: Explore Opportunities with Us 🔥

By joining us you will get:

• Flexible working hours and hybrid flexibility

• Private medical healthcare offered by Luxmed

• Benefit System - MultiSport Card

• An inspiring, modern workplace with a great atmosphere based on the nordic working culture

Our main office in Poznan (Poland):

• In-house gym

• Underground parking for bicycles, and scooters, including electric chargers

• Best-equipped kitchen - daily fresh fruit & vegetables, great coffee and a fantastic choice of tea, nuts & cereals

• Espeo Day: regular lunch or breakfast & office integration

• We are animal friendly

Navigating the Hiring Process: What does the recruitment process for that position look like? 🍀

1. HR Screening with Talent Acquisition Specialist (30 min)

2. Technical Interview (60 min)

3. Interview with Hiring Manager (30 min)

4. Job Offer